Terms of Service

Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the website at montlor.com (the "Site"), operated by Montlor ("Montlor," "we," "us," or "our"). By using the Site, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, please do not use the Site. These Terms apply to visitors located in the United States.

Use of the Site

You may use the Site for lawful, personal, and business purposes related to learning about and engaging our services. You agree not to misuse the Site, interfere with its operation or security, attempt to access areas or data you are not authorized to access, or use automated means to scrape or overload the Site. We may modify, suspend, or discontinue any part of the Site at any time without notice.

Accounts and the Client Portal

We may provide a client portal and companion app at app.montlor.com where clients can view their documents, transaction timeline, updates, and messages. If we create an account for you, you are responsible for maintaining the confidentiality of your login credentials and for activity under your account, and you agree to notify us promptly of any unauthorized use. Access to the portal is personal to you and the authorized members of your household or organization, is non-transferable, and may be limited, suspended, or ended at our discretion. Information shown in the portal is provided for convenience; your separate written agreement with us governs the representation itself.

Information and Market Materials

Information on the Site, including descriptions of services, market references, past results, and anything you request from us, is provided for general informational purposes and is not a promise of any specific price, sale, or outcome. A working relationship begins only under a separate written agreement signed by you and Montlor that sets out the scope, terms, and any fees or commissions for your specific engagement. Past results reflect prior transactions and do not guarantee any particular result for you. Timelines and outcomes depend on market conditions, third parties, and other factors outside our control.

Intellectual Property

The Site and its content, including text, photographs, graphics, logos, the Montlor name and logo, and the overall design, are owned by Montlor or its licensors and are protected by intellectual-property and other laws. You may view and share the Site for personal, non-commercial purposes, but you may not copy, reproduce, distribute, modify, or create derivative works from our content, or use our names, logos, or trademarks, without our prior written permission.

Confidentiality and Nondisclosure

Through the Site, any gated Pro area, and the Montlor application at app.montlor.com, you may be given access to non-public, confidential, and proprietary information of Montlor ("Confidential Information"). Confidential Information includes, without limitation, our playbooks, training, and operating materials, pricing, cost data, methods, processes, checklists, templates, business and client information, software, and any other information that is marked confidential or that a reasonable person would understand to be confidential given its nature or the manner of disclosure.

If you are given access to any Confidential Information, you agree to hold it in strict confidence; to use it only for the limited purpose for which access was granted; and not to disclose, publish, display, copy, reproduce, screenshot, record, forward, distribute, or otherwise make it available to any person who is not specifically authorized by Montlor in writing. You will protect Confidential Information using at least reasonable care and will promptly notify us of any actual or suspected unauthorized access, use, or disclosure.

These confidentiality obligations are a condition of your access, apply whether or not you have signed a separate nondisclosure agreement, and supplement, and do not replace, any separate written confidentiality, employment, contractor, or master agreement you have with us. If there is a conflict, the more protective term controls. Your obligations continue for as long as the information remains confidential and survive the end of your access, employment, engagement, or matter.

Proprietary Technology and Restricted Materials

The Site, any Pro area, and the Montlor application, together with their underlying software, source code, databases, designs, user interfaces, features, workflows, content, and the systems and know-how they embody (collectively, our "Proprietary Technology"), are the exclusive property of Montlor and its licensors and are protected by copyright, trademark, trade secret, and other laws. We grant you no license or right except a limited, revocable, non-exclusive, non-transferable right to access and use them for their intended purpose, subject to these Terms.

You may not, and may not permit or assist anyone else to: copy, reproduce, distribute, publish, sublicense, sell, rent, or share access to the Proprietary Technology or any non-public content; reverse engineer, decompile, disassemble, scrape, or attempt to derive source code, data, or the underlying structure or methods; remove or obscure any proprietary notices; circumvent or attempt to circumvent any login, access control, or security measure; or use the Proprietary Technology, our content, or our methods to build, train, or operate a competing product, service, or model, or for any commercial purpose other than the one we authorized.

Account credentials and access to the gated areas are personal to you, are non-transferable, and may not be shared. We may monitor, limit, suspend, or terminate access at any time, with or without notice, if we believe these restrictions have been violated. You acknowledge that unauthorized use or disclosure of our Confidential Information or Proprietary Technology would cause irreparable harm for which monetary damages would be inadequate, and that Montlor is entitled to seek injunctive and other equitable relief, in addition to any other remedies available at law, without the need to post a bond. Upon our request or the end of your authorized access, you will stop using and will return or securely destroy all copies of our Confidential Information and materials in your possession or control.

Submissions and Communications

When you submit information through a form or send us a message, you represent that the information is accurate and that you have the right to share it. Do not submit confidential information of others or anything unlawful. If you send us feedback, ideas, or suggestions, you grant us a perpetual, royalty-free license to use them without obligation or compensation to you.

Third-Party Links and Services

The Site may link to third-party websites and services, including our social media profiles and the separate Montlor client application, which has its own terms and privacy policy. We are not responsible for the availability, content, or practices of third-party services, and your use of them is at your own risk and subject to their terms.

Disclaimer of Warranties

To the fullest extent permitted by law, the Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, error-free, or that the information it contains is complete or current. This section concerns the Site only; the terms of any services we provide are set out in your separate written agreement with us.

Limitation of Liability

To the fullest extent permitted by law, Montlor and its owners, members, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of or inability to use the Site, even if advised of the possibility. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Montlor and its owners, members, and affiliates from any claims, losses, liabilities, damages, and expenses, including reasonable attorney fees, arising out of your use of the Site, your submissions, or your violation of these Terms or applicable law.

Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles. Any dispute relating to the Site will be resolved in the state or federal courts located in North Carolina, and you consent to their personal jurisdiction and venue.

Changes to These Terms

We may update these Terms from time to time. When we make material changes we will update the "Last updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.

Contact Us

Questions about these Terms can be directed to Montlor at hello@montlor.com.